ORDER FULFILLMENT:
Order fulfillment time in Poland and the EU:
– orders placed before 15.00 are delivered on the next business day.
– orders placed after 3 p.m. are shipped on the next working day and delivered in
within 24 hours.
The delivery time depends on the address to which it is to be delivered. Information about the approximate
the date of delivery of a foreign parcel is communicated to the customer by phone or e-mail.
Delivery options apply – Remanufactured / Available products
Option 1 – Purchase with a deposit. Information on the amount of the deposit can be found on the page of each product.
The deposit will be refunded when we receive the used product, damaged within 3
working days from receiving the product – to the bank account number indicated by the buyer.
Option 2 – Purchase without deposit. Courier at the time of delivery,
Collects the worn, damaged product at our expense free of charge. (please remember packing the parts in
the package and about unscrewing any assembly components that you will need, i.e.
power cables, – drains, – knots, – handles).
Option 3 – No deposit. I send my own turbocharger / actuator – after selecting this option and
After placing the order, we will wait for you to send the parts for repair. After receiving
the product, we repair it immediately and send the repaired part back to you.
Option 4 – No deposit. Collection of the damaged part by courier (package prepared) – after
selecting this option and placing the order, we order a courier to collect your parts for repair.
The courier for the next working day, when arriving, sticks the generated bill of lading and collects it
a package prepared in advance by you. After receiving the product, we will repair and immediately
we send the repaired part back to you.
Option 5 – No deposit. Pickup of the damaged part by courier (package not prepared) – after
selecting this option and placing the order, we will order a courier for collection
your parts to repair. After receiving the product, we repair it immediately and send it back to you
repaired part: Manual:
– the courier will deliver the packaging for the ordered product,
– there is a consignment note inside the package
– remove the bill of lading
– put the part to be repaired
– seal the packaging carefully for transport
– stick the bill of lading
– the courier takes the packaging
After receiving the product, we repair the repaired part immediately and send it back to you.
WE RECOMMEND OPTIONS 2 – Purchase without a deposit – we send you a refurbished product, and in return
we receive a worn, damaged product from you. This course of action ensures a quick time
order fulfillment.
Delivery options apply – remanufactured / unavailable products:
Option 1 – No deposit. I send my own turbocharger / actuator – after selecting this option and
After placing the order, we will wait for you to send the parts for repair. After receiving
the product, we repair it immediately and send the repaired part back to you.
Option 2 – No deposit. Collection of the damaged part by courier (package prepared) – after
selecting this option and placing the order, we order a courier to collect your parts for repair.
The courier for the next working day, when arriving, sticks the generated bill of lading and collects it
a package prepared in advance by you. After receiving the product, we will repair and immediately
we send the repaired part back to you.
Option 3 – No deposit. Pickup of the damaged part by courier (package not prepared) – after
selecting this option and placing the order, we will order a courier for collection
your parts to repair.
Instruction:
– the courier will deliver the packaging for the ordered product,
– there is a consignment note inside the package
– remove the bill of lading
– put the part to be repaired
– seal the packaging carefully for transport
– stick the bill of lading
– the courier takes the packaging
After receiving the product, we repair the repaired part immediately and send it back to you.
It also concerns DPF filters – https://sklep.noweturbo.pl/filtry-dpf-fap/
HOW TO GET A REFUND OF THE DEPOSIT:
1. Please send the product to the company’s registered office address:
NEW TURBO
ul. Słoneczna 24
32-651 Łęki
route: Kęty-Oświęcim
(no later than 21 days after receiving our product):
2. The following information should be attached to the shipment:
– name and surname or company data – the buyer
– bank account number to which the deposit is to be returned,
– the amount of the deposit that has been paid.
The reimbursement will be made within a maximum of 3 business days from the date of delivery
back to our headquarters.
